About a week ago Steve and I were hungry for a little "pre-bed" snack so our friend Freddy, Steve and I went to McDonald's at Colony Plaza. We got there about 10:40 PM 20 minutes before closing. The manager made it clear to us that she was not going to be there until 12:00 or later waiting for us to leave and the doors lock at 11:00. As we were placing our order several other people came in and wanted to eat so there were about eight of us in there. The manager yelled to the back, "we're slammed out here". Someone ordered chicken that was to deep fried and she told them the fryer was shut off they'd have to have it grilled.
All of us were eating as quickly as we could and not enjoying this lady running around making it clear that she was closing at 11:00. We thought she was just going to lock the door at 11:00 and allow us to eat. WRONG! At 11:05 she went to the front door, opened it up and basically threw us out. It mad me very angry because if they say we're open until 11:00 than means if I come in a two minutes to 11:00 they should serve me and allow me to eat at a easy pace. She could have just said to take our time while they shut things down and cleaned up and allowed us to eat but no, she threw us out at 11:05. Well, Brian being Brian, I was not going to take that so my first instinct was to call Ronald McDonald and complain but I figured with Face Time, Twitter and Face Book he would not call me back so I sent an email explaining my dreadful experience. Within a day I received an email asking for the exact address of the store and they were going to investigate the closing procedures. I sent that email back and haven't heard back. I know Ronald will be stopping by.
So, we get thrown out of McDonald's so I go to my second favorite spot, Subway in Sumter Landing. We got there about 9:15 PM and they closed at 10:00 PM. We entered the store to blaring country music which was enough to make me vomit before we ate. The lady was cleaning the tables and doing some odd jobs while Steve and I stood in line as she wiped off three tables completely ignoring us. I finally said to her "are you open" and said yes and came strolling over to us. As she passed me I asked her to "turn the music down". She turned it down just a tad, nothing to brag about. She made our sandwiches with a nasty look on her face. She got to the point where she asked me if I wanted mine toasted. I told her, and I quote, "don't put yourself out". She looked at me and said "you're not putting me out, I asked a simple question if you wanted it toasted". I told her I did not appreciate the way we were being treated and blah, blah. She then proceeded to tell us that she'd been a waitress in Ohio for years and had carpal tunnel and didn't know how much longer she was going to be able to make sandwiches. She continued to tell us that she also has a bad back and can't sleep with her husband in bed and has to sleep on the couch so the back of the couch supports her back. I really didn't care to hear this and frankly, "I didn't like her" and wanted to stick her head in the oven.
We ate our subs as she continued to clean up. Well, Brian was not going to stand for this so I wrote to Subway and told them this exact story. I didn't hear anything from them until Thursday about 1:30. Marion called me while on my golf cart route to say she was sorry and assured me it would never happen again. I told Marion that I eat at their store almost every day and this is the first time I've experienced this. She told me, "this lady is mean and nasty inside and believe me, this will never happen again". Our conversation continued at the most inopportune time. As we spoke I had to tell Marion to hold on, my order was ready at the McDonald's drive thru window. Perhaps a lack of credibility. I have a feeling we will not be seeing carpal tunnel lady again.
Between this and learning that Subway got in trouble for telling people the foot long is 12 inches only to learn it was only 11 inches this is very bad. As often as I eat at Subway I feel they owe me at least three feet.
It all goes back to the old saying, size does matter.
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